Quality service spans the entire chain from pre-sales to sales to after-sales.

Provide professional application consulting, sample support (rapid response), and preliminary regulatory compliance assessment.

Ensure timely delivery (crucial, affecting customer production schedules), and provide complete, compliant, traceable quality documentation and logistics information (temperature control if required).

Efficient customer complaint handling process (including root cause investigation and corrective/preventive measures), stable long-term supply assurance commitment.

Proactively manage supply chain risks (e.g., critical raw material shortages, production disruptions, logistics bottlenecks), establish alternative supplier networks and contingency plans, and ensure supply continuity—a core value highly relied upon by customers.

Professional regulatory consulting and documentation support to assist customers in addressing increasingly complex domestic and international regulatory requirements, thereby reducing customers' compliance risks.

Customized services tailored to specific customer needs, such as custom specifications, special packaging, small-batch multiple-delivery supply, and special logistics arrangements.